I'm trying to get cron to run rtx-shredder at a particular time every night until we have our tickets down to a manageable number. This is what my crontab looks like (root's actually):
0 3 * * * /usr/local/rt-3.6.0/local/sbin/rtx-shredder --plugin 'Tickets=status,deleted;queue,Security;limit,500' 0 0 * * * /usr/local/rt-3.6.0/local/sbin/rtx-shredder --plugin 'Tickets=status,deleted;queue,CustomerCare;limit,500' The commands are not being executed though. Has anyone set up cron jobs for rtx-shredder that actually work? What might I be doing wrong. Thanks, Mathew Snyder _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
