Hi All, We need to install customer facing ticketing system so that customers can create / check status / comment on the ticket using web interface. Once ticket is created our admins will work to resolve it.
Checking if anybody has implemented RT in above fashion. Thanks for any inputs, suggestions, thoughts, Sudhir Damle _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
