Hello all, We're observing a problem with incoming e-mails where the message body is empty after getting piped into RT. The only difference between the e-mails that fail and the ones that succeed is the following header exists on the failed transactions:
Content-Type: text/plain; charset="utf-8" and the following exists on the successful transactions: Content-Type: text/plain; charset="us-ascii" Should we be filtering the messages with something before handing it off to RT or is RT capable of handling "utf-8" encoded messages and something else is probably amiss? Any help would be greatly appreciated. Thanks, Chris -- StillSecure Christopher Fernando Security Engineer 303-381-3802 Support 303-381-3880 Fax www.stillsecure.com The information transmitted is intended only for the person to whom it is addressed and may contain confidential material. Review or other use of this information by persons other than the intended recipient is prohibited. If you've received this in error, please contact the sender and delete from any computer. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
