(oops! I
accidentally posted this to devel! sorry!)
I'd like to
automatically resolve stalled tickets after 72 hours. I'm pretty sure there was
a scrip and template for this on the wiki but I can't seem to find it. I want to
automatically resolve any tickets that are stalled for over 72 hours and send a
notification to the requestor and any CCs.
TIA!
Daniel Jimenez
MemberSource Credit Union
Information Systems Analyst
713-244-1122 voice
713-244-3310 fax
[EMAIL PROTECTED]
MemberSource Credit Union
Information Systems Analyst
713-244-1122 voice
713-244-3310 fax
[EMAIL PROTECTED]
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