we use a cname with no ill effects. On Aug 14, 2006, at 10:38 AM, Stephen Turner wrote:
I can't answer your question, but I'm curious to ask another question to all the people who have this problem - do you have a CNAME/alias for your RT host? We do - the published URL for our RT system uses the CNAME. I've found that using the actual hostname or its IP address to access RT eliminates the problem. I have no idea why, but I'd like to see if others see the same behavior.
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