About automatically set owner See http://wiki.bestpractical.com/index.cgi?AutoSetOwner
Med venlig hilsen / Best regards Brian Kjelin Olsen Schilling A/S -----Oprindelig meddelelse----- Fra: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] På vegne af Peter Dominguez Sendt: 15. august 2006 13:59 Til: [email protected] Emne: [rt-users] Setting Owner = Requestor on ticket creation. I am new to RT. I set up the Personal To Do list example on page 113 of the RT essentials book. Is there a way to automatically set the Owner to whomever the Requestor is. If it is left as Nobody, the default, the Requestor never gets to see it again if only the Owners are allowed to see their own tickets. Also even though I have set all Privileged users can SeeQueue the Queue doesn't appear on the right. Any help would be appreciated. Thanks, Peter Peter Dominguez PA Dominguez, Inc. 72 Belvedere Dr Yonkers, NY 10705 p(914) 423-4000 f(914) 423-3550 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
