I am using procmail to deliver tickets to rt. In /etc/aliases I have got something like
support:"|/usr/bin/procmail /path/to/support-procmail.rc" This is how my support-procmail.rc looks like: # delete :0 * ^Subject: Out of Office AutoReply: /dev/null # we do not want tickets for autoreplies :0 * ^Auto-Submitted: .*auto-replied /dev/null # put everything else into rt queue :0 | rt-mailgate --action correspond --queue myqueue --url http://myrt.server.tld/rt3/ On Tue, 15 Aug 2006 15:32:55 -0500 "Don Beethe" <[EMAIL PROTECTED]> wrote: > I tried looking thru the wiki and couldn't find an answer to this... > Does someone have a way to throw these types of messages into the trash? > > > Thanks. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
