Hello everybody,
I have a strange problem with our RT 3.4. I have two queues with same
rights for groups and with same Custom Fields assigned. One custom field
has problems when I move ticket from one queue to another. I cannot set
it anymore. When I change its value its is immediately deleted by
RT_System. If I move the ticket back to the first queue everything is
fine. As I told I checked ACLs for queues and for fields everything is
set OK. Does anybody experienced something like this, and can give me a
clues where to look at.
Thanks,
Arnas
--
Arnas KUPSYS
Swisscom-Eurospot IT
Phone: +41 62 839 6794
Fax: +41 22 797 6322
Mobile: +41 79 746 0218
[EMAIL PROTECTED]
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