Hello, I wanna build a SearchQuery which presents me all my open and stalled tickets, but without the one with Starting-Time in the future. My Problem, not at all tickets the Value "Starts" is set, so my idea was to build a Query like:
Owner = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open' ) AND NOT ( Starts > 'now' ) But RT does not understand the Word NOT, does it? Only AND and OR, and I don't know how to include the tickets with the unset Value "Starts". Any helpful Idea how to do this??? Thx a lot, Stefan _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
