On 9/1/06, Stefan Oeser <[EMAIL PROTECTED]> wrote:
Hello,
I wanna build a SearchQuery which presents me all my open and stalled tickets,
but without the one with Starting-Time in the future. My Problem, not at all
tickets
the Value "Starts" is set, so my idea was to build a Query like:
Owner = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open' ) AND NOT (
Starts > 'now' )
But RT does not understand the Word NOT, does it?
It doesn't, but you always can use ( Starts <= 'now' ) which is the same.
Only AND and OR, and I don't know how to include the tickets with the unset Value
"Starts".
Any helpful Idea how to do this???
Thx a lot,
Stefan
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Best regards, Ruslan.
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