I'm sure this problem is fixed in 3.4 repository, but I don't remeber
if it's in 3.4.6-rc1 tarball.
On 8/31/06, "Maciak, TJ" <[EMAIL PROTECTED]> wrote:
Has anyone run into a problem where you have a ticket that has been assigned
to a queue (Queue A) and then given
To an owner who belongs to that group/queue. After some time, the ticket is
then moved to a different queue (Queue B)
But for some reason the owner is the same person from the first queue (Queue
A) even though they do not belong to the
New queue/group (Queue B)? Seems to me like the ticket should change to
Nobody as owner. Maybe this is permission
Issue that I have set up different for one queue/group as this issue just
recently came to my attention and we have been running
RT for a year now.
Any help, thoughts, ideas would be appreciated.
Thank you,
T.J. Maciak
Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448
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Best regards, Ruslan.
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