Hi, I want to know best practice of importing ticket data, including history, from a legacy ticket system into RT.
I wrote:
How should I import ticket history into the Transaction table without risking me kneecaps?
John Doe <[EMAIL PROTECTED]> wrote:
The command line rt tool is probably your best bet.
I can probably use the rt CLI to import the main ticket data into RT, but I can not figure out how to use it to import history from the legacy system. Is it possible? How do you do it? Best regards, Johan Schön _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
