-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

We have a custom field that lists client profile names.  One customer
has recently changed it's name from...let's say "Jack" to "Jill".  As
a result, we need to alter the tickets previously marked as "Jack" to
"Jill".  Is there a way to do this easily or will I need to run an
update on the database?

Mathew Snyder
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.6 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iD8DBQFFCVXVr7cEqtYW7kARAv4JAKCmgZ2mgeHr4EltdcMYbLbnORJNZACePBB4
wuyn8t6t0ZChZNOUWbDVhEI=
=qTpi
-----END PGP SIGNATURE-----

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to