At Wednesday 9/27/2006 07:18 PM, Joe Auty wrote:
I'm no longer getting my auto reply emails attempted when I create
tickets, and email to requestors is no longer attempted (nor am I
told that email will be sent to the requestors).
What sorts of things could cause this problem? My NotifyActor
setting is set as "1". I know that I haven't provided a whole lot to
go by, but since this was working just fine in the past, I'm hoping
you could give me a very general response just so that I can make
sure I'm covering all of my bases here.
THanks in advance!
Could be a syntax error in a template (or a scrip) - if that's the
problem, you'll see the error messages in the the RT log.
Steve
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