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In each Queue, I have the Priority set to start at 10 ( or lower
) and end at 0. I then have the Ticket should be completed in set to 10 days. I have tried it with different params, and still no luck. This is not a HUGE deal, because my team knows that ALL tickets
are important, etc., but prioritizing them is a great feature. Thank you for your response. Bob From: Torsten Brumm
[mailto:[EMAIL PROTECTED] Can you go more into detail?
How have you set up the Priority Change? 2006/10/2, Farrell,Bob <[EMAIL PROTECTED]>: All,
Any place I may have missed in configuration to allow the priority of tickets
to actually function? Everything works great, except it appears the ticket priority is not moving
at all. Thanks in advance. Bob Farrell
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