I'm having problems performing searches with Query Builder using Custom Fields.
When I run the search, no values are displayed for custom fields.
The query itself doesn't looks right in Query Builder: when adding mandatory custom fields in the Show Columns list, they get extra characters, incremented evry time you add any other entry in the list.
This is an example:
CustomField: {T_Type (mandatory)} --> when added to the list, it first shows up normally as "CustomField: {T_Type (mandatory)}"
but the next time I add anything to the list, that row will change into ---> "CustomField: {T_Type ( mandatory )}"
and the next insert again ---> "CustomField: {T_Type ( mandatory )}"
and so on.
I also tried to fix the query with the "Advanced" feature, but, after running the search, I get the same output in the Show Columns list of Query Builder.
The custom fields are defined global for tickets in all queues.
(RT 3.4.5, MySQL 4.1.12)
Does anyone have an idea of what to do in order to get the right output from the Query Builder?
Silvana
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