We are using RT 3.4.5 here and have one small question. In the case of most emails we want the cc contacts added to a ticket so they get any reply to the ticket -- and this works fine.
Howerver there are 1 or 2 addresses we want to stop being added (or at least getting the emails). Isthere any way this can eaily be set (or can the auto adding cc's be set on a per queue basis ? Thanks! -- Richard Palmer Merula Limited http://www.merula.net _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
