Roy,

We are also on 3.4.4 and we have not had this problem since we straightened out our privileges and scrips. If people ARE getting the notifications, then the action on your scrips needs to be looked at. Perhaps two (2) notifications are being triggered.


Kenn
LBNL

Roy El-Hames wrote:
Re-sending this .. I just noticed that is also a bug on our production system which is rt-3.4.4 , I am certain the action Notify Requestor should mean mail the requestors only and do not cc the CCs. Any help will be good , even if its someone else saying yeah we spotted this as well.
Roy

Roy El-Hames wrote:
Hi There;
the system is rt-3.6.1 / apache2 /mod_perl 2 /mysql 5

I noticed that the notify requestors action also add the CC's and mail them, I checked notify.pm and can't see why this is happening, any one else noticed that and have a fix??

Regards;
Roy
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