I'm experiencing the same problem in our "production" RT instance. I just installed RT on my local system to see if I could duplicate the problem, but I am able to attach multiple attachments at a time on the newly installed system.
In both cases, the version is 3.6.1 On Mon, October 30, 2006 3:33 pm, Aubrey King wrote: > > Nothing? > > > Aubrey King > Systems Engineer > IP Systems Engineering > Global Crossing, Ltd. > > > On Fri, 27 Oct 2006, Aubrey King wrote: > > >> >> Hi there. I have been using rt for a looong time and I've never had >> anyone need to put in more than 2 attachments.. until today. >> >> We have debian sarge, rt 3.2.1, mysql 4.0.23. >> >> >> Here is pertinent stuff: >> >> >> rt3:/opt/rt3/etc# grep packet /etc/mysql/my.cnf >> max_allowed_packet = 30M max_allowed_packet = 30M >> >> rt3:/opt/rt3/etc# grep ttach /opt/rt3/etc/RT_Config.pm >> # added by aubrey to try getting more attachments. >> Set($MaxAttachmentLength, 10); >> # $MaxAttachmentSize sets the maximum size (in bytes) of attachments >> stored # Set($MaxAttachmentSize , 10000000); >> Set($MaxAttachmentSize , 30000000); >> # $TruncateLongAttachments: if this is set to a non-undef value, >> # RT will truncate attachments longer than MaxAttachmentLength. >> Set($TruncateLongAttachments , undef); >> # $DropLongAttachments: if this is set to a non-undef value, >> # RT will silently drop attachments longer than MaxAttachmentLength. >> Set($DropLongAttachments , undef); >> # if TrustHTMLAttachments is not defined, we will display them >> Set($TrustHTMLAttachments , undef); >> # $MaxInlineBody is the maximum attachment size that we want to see >> # an attachment uses if not specified. Must be recognized by >> >> >> Can someone give me an idea of how to get this thing accepting more >> messages? Am I missing something obvious? >> >> >> Aubrey King >> Systems Engineer >> IP Systems Engineering >> Global Crossing, Ltd. >> >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a >> copy at http://rtbook.bestpractical.com >> > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
