Hello everyone, I have some queues with CC watchers.
The watchers get copies of all correspondence excluding the originating request ticket. My question: What can be done to forward the original ticket request to the watchers when it gets created? Thanks, _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
