I'm seeing the same effect. It works fine for everyone but one specific
user.
I'm also running 3.6.1
John Arends wrote:
I am having the exact same problem and was about to send email about it.
The only place I have the problem is in the 10 highest priority tickets
I own section. Everything else works properly as www.me.com/rt/
James Mitchell wrote:
I am having a minor problem with my installation of RT.
On my RT at a glance page, in my "10 highest priority tickets I own"
table, the ID correctly links to
http://intranetb/rt/Ticket/Display.html?id=6 but the subject links to
http://intranetb/Ticket/Display.html?id=6
My RT is set up to live at http://intranetb/rt so, as you'll see, when
I click on ticket number it works but not when I click on the text.
This isn't a problem in the "10 newest unowned tickets" table.
What do I have to change to remove this broken link?
I've had a poke around some of the files under share/html (notably
Elements/QueueSummary Elements/CollectionAsTable/Header
Elements/CollectionAsTable/Row and Elements/Chart) but I don't know
enough to pin down what to change.
FYI - I'm pretty sure I'm using RT version 3.6.1
If this has been reported and solved before I apologise - I did
several searches!
Any help would be greatly appreciated.
Thanks,
James
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