Andi, RT 3.0 is 3 major releases out of date. Any chance you could upgrade to a more recent release?
On Sat, Nov 25, 2006 at 09:06:19PM +0100, Alex Meier wrote: > I have a problem which makes RequestTracker effectively unusable: > I set up RT on my Debian Sarge using apt-get install, configured and run > it. Everything seemed to be ok, I could create users, queues, tickets, > could reply to tickets and so on. The E-mail interface was also > configured. Everything fine so far. > > But now after a few days of basic testing I wanted to add another user. > Trying to submit the newly entered user, RT hangs. When I look at the > mysql.log file, I can see that RT is firing over and over again (about > 100 times per second) the following query: > > SELECT * FROM CachedGroupMembers WHERE Disabled = '0' AND GroupId = > '4' AND MemberId = '1' > > which yields an empty set. > No chance to use the RT from this point on. CPU on my web server is on > approx. 80% Apache, and the database server is facing the massive attack > of queries. > The only cure: stop Apache, then restart it. I cannot create the user, > every try leads to the described behaviour. > > My system: > - Debian Sarge > - MySQL 4.0.24 > - Request Tracker 3.0.12 > > Any ideas? > > Andi > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
