On Nov 27, 2006, at 2:08 PM, Tomasz Wlodek wrote:

Hi experts,

I am playing with RT command line inteface. I try to create and edit tickets in command line mode. Unfourtunately every time I try to do something I get an error:

[EMAIL PROTECTED] ~]$ rt comment -m 'response to ticket' 1136
Password:
rt: Server error: Service Unavailable (503)

Our RT installation works perfectly fine, both web and e-mail. This must be some very trivial problem which prevents us from using command line mode.

Any hints?


This suggests that the RT server URL you specified is perhaps not right and that the CLI can't get there. set the environment variable RTDEBUG=3 and see what turns up.

-jesse

Tomasz Wlodek
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