On Tue, 28 Nov 2006, John Arends wrote:
I can't figure out why email in to RT has stopped working.
...
The relevant line from maillog is:
Nov 28 09:09:43 rt sendmail[2644]: kASF9ggA002643:
to="|/etc/smrsh/rt-mailgate --queue general --action correspond --url
https://rt.my.server.edu/rt/";, ctladdr=<[EMAIL PROTECTED]> (8/0),
delay=00:00:01, xdelay=00:00:01, mailer=prog, pri=30949, dsn=4.0.0,
stat=Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL
For reference purposes, emailing in to a ticket worked fine when RT was
running at the DocumentRoot but now that I have it moved to /rt/ I can't
figure out why mail is failing.
That looks like the error I had one time when using rt-mailgate to
an httpS server. I originally fixed it by letting rt-mailgate talk to a
http server instead.
But, later I got it worked again. Here are my notes:
# rt-mailgate requires an http connection for some reason
# probably some conflict between cpan and debian??
#
# reinstalling (at least one of) the following fixed it
# [UPGRADE] libdb4.3 4.3.27-2 -> 4.3.29-6
# [UPGRADE] libfreezethaw-perl 0.43-2 -> 0.43-3
# [UPGRADE] libio-socket-ssl-perl 0.96-1 -> 0.994-1
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