The fix you mentioned was recommended by me, works on the systems I have running RT. I don't have any truly clean 3.6.3 installs, they're all upgrades, so I can't say if something NEW is broken, but if the fix I mentioned is correctly applied, it should work fine based on your symptoms.
According to Jesse Vincent the problem was fixed in 3.6.2. On Fri, 2006-12-29 at 13:08 -0600, David Gohara wrote: > Hi All, > > We were given an RT server that has RT 3.6.3 on it. The setup is > working fine with the exception that when a user clicks on a ticket > that under "10 Highest Priority Tickets I Own" the path to the ticket > isn't listed correctly. > > For example: > > WebBaseURL: mydomain.edu > WebPath: /rt > > When I click on a ticket I own I get: > > http://mydomain.edu/Ticket/Display.html?id=44 > > Instead of: > > http://mydomain.edu/rt/Ticket/Display.html?id=44 > > All other links on the page work properly (that is the 'rt' is added > between the base URL and the any other parameter). More confusing is > the fact that new tickets that aren't owned display fine (and the URL > is resolved correctly). > > I'm not terribly familiar with the setup/operation of RT. I did find > one message that sounded similar to this at: > > http://www.gossamer-threads.com/lists/rt/devel/62073?page=last > > But the fix suggested there didn't seem to take on this system. Any > help would greatly appreciated. > > Thanks in advance, > > Dave > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
