Hello, if someone could kindly help me with this, I would appreciate
it greatly.
When someone creates a ticket, they fill out a few custom fields. How
can I get those fields included with the email that is sent to the
queue owner?
Dan Parsons
Sr. Systems Administrator
Luxtera, Inc.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
