I have tried both the simple search and the advanced search. Under the advanced search, I have selected "Content LIKE [Insert Word]" with the results still returned zero. Maybe I have set something up incorrectly, but I'm not sure.
Thanks for the response -----Original Message----- From: Mathew [mailto:[EMAIL PROTECTED] Sent: Friday, January 05, 2007 10:46 AM To: Kyle Sharp Cc: [email protected] Subject: Re: [rt-users] Search Funtionality Are you using the Advanced or Simple Search? I've had success searching within the body using the Simple Search but, of course, you don't have much control of the function of it. If we don't protect freedom of speech, how will we know who the assholes are? http://theillien.blogspot.com Kyle Sharp wrote: > I am fairly new in the RT arena, but I am having some difficulties. I have > created some sample tickets to do some testing. Everything seems to work > well except the search functionality. I try to search from something within > the ticket (ie the body of the ticket) and I get zero returned results. > However, I am able to search for something within the ticket subject and get > a returned result. Is RT able to search through the ticket body to return > results? Or do I have to modify it is some what to where the results will > return when I search for something within the ticket body. > > I have researched this problem in the wiki and through google, without any > luck. Hopefully someone will be able to shed some light on this subject. > > Thanks, > > Kyle > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
