> My bigger concern is when i go to add things to the interface, or > generally muck around in RT :)
The Interface stuff tends to be editing files in /opt/rt3/local so your rsync should work there. http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT For the 'general mucking around' I've found to be in the Templates & Custom Fields, which goes in the Database. You can do a lot of cool stuff in the Templates using code and as the Queue Templates override the Global Templates I've found this is where most of my changes have gone. http://wiki.bestpractical.com/index.cgi?CodeSnippets - Scott _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
