Does anybody else think it would be useful if the Quick Search list
could be modified to include saved searches on a per user basis?
This way you could display summaries of categorized (by custom field)
tickets without displaying a list of tickets. This would make for a more
versatile rt dashboard. Of coarse you could set up a separate queue for
each category but this is overkill in some situations such as having one
queue for software issues with categories for bugs, feature requests etc.
I don't know how difficult this is to implement however.
Taan
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