I am trying to upgrade from 3.0.8 to 3.6.1 and it all looked OK apart from not being able to see any Custom Fields when I display a ticket. Despite giving myself the appropriate rights (AdminCustomField etc) I cannot perform any configuration on them either. I am running on fc5, perl version 5.8.8-5, apache 1.3 and mysql 5.0.27. When I check the rt3 database using mysql, both the CustomFields and CustomFieldValues tables appear to be populated correctly.

I'm sure I'm missing something obvious but can anyone shed some light on this ?

Thanks,

Alison

--
++++++++++++++++++++++++++++++++++++++++++++++
Alison Downie, Computing Officer
School of Informatics, University of Edinburgh
Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL

Tel: 650 3095
++++++++++++++++++++++++++++++++++++++++++++++
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Reply via email to