Alison Downie wrote: > > I am trying to upgrade from 3.0.8 to 3.6.1 and it all looked OK apart > from not being able to see any Custom Fields when I display a ticket. > Despite giving myself the appropriate rights (AdminCustomField etc) I > cannot perform any configuration on them either. I am running on fc5, > perl version 5.8.8-5, apache 1.3 and mysql 5.0.27. When I check the rt3 > database using mysql, both the CustomFields and CustomFieldValues tables > appear to be populated correctly. > > I'm sure I'm missing something obvious but can anyone shed some light on > this ? >
(I'm on a plane and my mail client is claiming this message had no replies. Apologies if it's already sorted.) Starting in, IIRC, RT 3.4, we added per-custom-field access controls. Head on over to "Configuration -> Custom Fields" and grant your groups the rights to some custom fields and you should be all set. Jesse > Thanks, > > Alison >
signature.asc
Description: OpenPGP digital signature
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
