> I found > http://wiki.bestpractical.com/index.cgi?ManualApprovals as a good > source for the format you are looking for, it gives a list of > Acceptable > fields.
Cool, this provides some direction. One thing I haven't been able to glean is whether it is possible to include CustomFields in such a template... Is this possible? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
