On Friday 02 February 2007 07:44, Obando, David DE - EV wrote: > Dear all, > > I have a bunch of users (in a csv file) and would like to import > them into RT. What is the best way to do it?
The Wiki is your friend. :-) I did it with code something like this (untested): #!/usr/bin/perl use strict; use warnings; use lib '/path/to/rt/lib'; use RT::Interface::CLI; RT::LoadConfig(); RT::Init(); my $rt_user = RT::User->new($RT::SystemUser); while (<>) { my ($id, $name, $passwd, $email) = split /,/; my ($rc, $msg) = $rt_user->Create(Name => $id, RealName => $name, Password => $passwd, EmailAddress => $email, Privileged => 1, ); unless ($rc) { print "add user $id: $msg\n"; } } The split() is probably inadequate -- you might want to use Text::ParseWords to be more robust. After a user is added, you might want to include that user in a user defined group (untested): my $rt_group = RT::Group->new($RT::SystemUser); $rt_group->LoadUserDefinedGroup('my_group_name'); my ($rc, $msg) = $rt_group->AddMember($rt_user->PrincipalId()); unless ($rc) { print "can't add $id to my_group_name: $msg\n"; } -- Garry T. Williams --- 678-370-2438 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com