I think I've asked about this before and I'm fairly certain I already know the answer. However, I'm not certain it should be happening.
We keep getting the error "Can't call method "Name" on an undefined value..." If I recall correctly this is a result of eliminating via Shredder a user which was at one point attatched to a ticket. The only problem with this is that the only users I remove are those that are created when we receive spam. So is this the only explanation? More and more of these tickets keep appearing but I can't figure out how all of these users are disappearing. Thanks Mathew _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
