Peter Wood wrote: > Greetings, > > We've got a spreadsheet (hand-produced, not created by RT) that has a > number of projects which we would like to convert into RT tickets. I've > searched the RT users mailing list to see if anyone has attempted > something like this, and I have found a few messages where people > suggest using the "offline" feature in RT. However, I haven't been able > to find any documentation on how to make use of this feature. Can anyone > give me some pointers on either where to look for more detailed > information, or suggestions on another way to get Excel data into RT? >
With a bit of coaxing, the "tools - off line" item from RT's main menu, will take a tab-separated spreadsheet in the same format as RT's "export to spreadsheet" search result functionality.
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