Hi. I need to set up a parallel 'everyone' group so that I can give the new group CreateTicket on most-but-not-all-queues, revoke CreateTicket from Everyone, and not have to update 2 places when I add a new user - and so that I don't have to do anything special for auto-created users when someone new sends mail in to the system.
Creating the new group is trivial. Revoking CT from Everyone is Trivial. Adding Everyone to the new group is - via the WebUI at least - not trivial. A) Can I get a pointer? B) Why isn't Everyone in the Groups list in Admin/Groups/Members.html?id=<groupNo> to begin with? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
