Hi!
Whether closed or not, the ticket still exists - go directly to the main
ticket page and the reminder(s) should be displayed on that page with
check box(es) nest to them. To clear the reminders, select the
checkboxes and apply.
Ok, I now did it with a 'delete from Links where id=5'. But: as base
as well as as target I get something like
"fsck.com-rt://example.com/ticket/11"
for my reminders in the Link table. Is this correct, even when having
set the site name to something different than example.com?! Also, my
mails get an identifier including the string example.com ...
-cl
--
Dipl.-Biol. Christoph Lange
Dr.-Ruckert-Str. 9b
28865 Lilienthal
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