To all,
We are currently on RT 3.4.4 and looking to upgrade to 3.6.3 soon. A
question popped up that I had no answer to. Why is it when a ticket is
created via the E_mail interface the cc's are dropped and do not become
part of "people" section on the ticket? Is this still happening in
3.6.3? Has anyone else noticed this and do they have any type of
resolution to the problem? thanks in advance.
Kenn
LBNL
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
