Is there any way, specifically in a scrip, to determine if the ticket
just created was done via the Web UI or via an email? I would like to
disable auto-replies for web transactions where the requestor is also
the principal (they get instant feedback; they don't need or want the
additional email).
Thanks!
--
Regards,
joe
Joe Casadonte
[EMAIL PROTECTED]
========== ==========
== The statements and opinions expressed here are my own and do not ==
== necessarily represent those of Oracle Corporation. ==
========== ==========
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