This might be a configuration question. (RT 3.6.1)

After creating a custom field you have to assign it to any queue, otherwise it would not be seen there.

This assignment can be done individually queue by queue.

So I we have some CF created once and get used in all Queues, while other CFs (e.g. Selectlist 'CPU' ) are created more than once with diffent values (one with 16bit-cpus one with 32bit-cpus)

Then assigned in Queue support-16bit only the 16bit-CF

Does this touch your question? Or did'nt I understand your question.


Regards,
Olaf Hamann

Torsten Brumm | Kuehne + Nagel wrote:

Thats something i asked for several time during the last 5 years ;-)

I would like to have it!


On 14.02.2007 16:02 Uhr, "Joe Casadonte" <[EMAIL PROTECTED]> wrote:


Would this be easy to hack in?  I haven't touched the schema at all, so
I don't know what's involved....


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