Hi, all.
So, i've got new ticket with some text and attached file.
When i move it from one queue to another, and RT notifying me with template:
.
.
.
{$Ticket->Transactions->First->Content()}
I'am recieving a letter with text part only. Yes, it's okay, because of
template. :)
But. How can i write a template or a scrip to get mail with attached file.
PS When my template was:
.
.
.
{$Transaction->Content()}
I got a : "This transaction appears to have no content".
Yes, i am understand that transaction (when you moving ticket between
queues) has no content.
But i can't solve this problem :(
Thank you.
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