In order of preference:
1) Easily customizable reports. 
2) "Hidden" approvals. (i.e. ticket is hidden until approval is given)
3) Group ownership of tickets.

The OpenNMS integration and project management suggestions are good also.

Les

--
Les Driggers ▪ Manager, Corporate IT
T 662/236-8200 ▪ F 662/236-2037 ▪ [EMAIL PROTECTED]
FNC Inc. ▪ 1214 Office Park Drive ▪ Oxford, MS 38655
www.fncinc.com

 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf 
> Of Jesse Vincent
> Sent: Wednesday, February 28, 2007 1:30 PM
> To: rt-Users Users
> Subject: [rt-users] Google Summer of Code
> 
> I'd love to submit RT to Google's Summer of Code this summer. 
>  It's probably time to start brainstorming projects.
> 
> What would you like to do/see done as part of a RT summer of 
> code project?
> 
> Jesse
> 
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