Hello,
Usually i use RT both in web interface and mail client, and it's very
useful to have full history in mail client. When i tell "full" i mean
really full history including my own replies and comments.
I found that i can have this enabling NotifyActor. But when i enable
this feature, customers also receives their own replies. Is that
possible to have NotifyActor enabled without sending notifies to
customers. Basically Customer == Requestor.
Thank you
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