I've got a new email coming out as part of the overall resolve
transaction that is triggered on the status change and includes the body
of the response. That works great (finally). But how do I ret rid of
the auto-reply email? The only thing I can think of is to make it
TransactionBatch as well, and then have it not send the email if I'm
going to be sending the other one. But that seems a bit hacky, and I'd
rather do it a different way, if possible. Is it possible? Thanks!
--
Regards,
joe
Joe Casadonte
[EMAIL PROTECTED]
========== ==========
== The statements and opinions expressed here are my own and do not ==
== necessarily represent those of Oracle Corporation. ==
========== ==========
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
