Hi, I have an instance of RT 3.4.6 running nicely, thank you, that serves as our internal Helpdesk. I use LDAP to authenticate users, and I'm having a problem with some users. I think these users were created before I got the LDAP mods installed.
So, these users can't login to RT using their network credentials. If I set a password for them, they can get in fine. How do I tweak RT to make it authenticate these users with LDAP instead? (Other users can login fine using their network id / password.) Or, maybe I'm on the wrong track... Other suggestions also welcomed. Thanks, Mike The information in this message may be proprietary and/or confidential, and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify Stonebridge Bank immediately by replying to this message and deleting it from your computer. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
