I started messing with Scrips so i can get email notifications when new tickets are created, and the owner has changed.
First i have no idea how to get it to send me an email when there is a new ticket in say my "IT" queue.
Second, when i have an owner change it sends out two emails, what could cause that?
thanks in advance! -J Best Regards, JJ Asghar Network Administrator Free: (800) 729 3400 Direct: (512) 623 5619 Fax: (512) 339 9592 mailto: [EMAIL PROTECTED]
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
