Steve: I had the same problem with RT 3.6.3 and that particular extension. I would recommend you use RTx-Statistics instead as that is a far better extension and works like a charm with 3.6.3.
You can download it at: http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage -- Regards, Alan Brault UNIX & Web Applications Developer Hardware and Tools Corp On Thu, 2007-04-05 at 00:44 -0400, Hersker, Steve wrote: > Hi all, > > > > I just upgraded from RT 3.6.1 to RT 3.6.3…everything went fine. While > combing through the wiki, I saw the Activity Reports Extension. I > downloaded the extension and installed using the steps below… > > > > Perl Makefile.PL > > Make install > > Cleared the mason cache > > Restarted apache > > Restarted my browser > > > > But, I don’t see the extensions anywhere…I’m “assuming” that the > Activity reports should be under the Tools / Reports menu, but it’s > not there. Am I looking in the wrong place or did I miss a step? > > > > Also, what’s the cleanest way to uninstall the extension at this > point? > > > > Thx! > > Steve > > > > I was able to install the Service Updates and Timeline extensions > without any problems and both are working fine. > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com
signature.asc
Description: This is a digitally signed message part
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
