On 5/1/07, Sasha Gerrand <[EMAIL PROTECTED]> wrote:
Have you checked the various RT related environment settings? I'd say
that they are responsible for the errors you are getting.
Try the following command: echo -e RT server: $RTSERVER'\n'RT user:
$RTUSER'\n'RT install location: $RTHOME;
If you get output, the error will be related to some inconsistency in
the environment settings. (It sounds like the public HTTP location of RT
is getting redirected.)
Awww ... I am understanding the problem now. Thanks for the hint
Sasha. I have found http://wiki.bestpractical.com/index.cgi?UseRtTool
using your RT variable hint. I will try above wiki stuff. btw I
executed yr suggested command and these variables holding no value at
both machines; RT 3.4.5 and 3.6.3. But I am wondering that why rt cli
is working for 3.4.5 and not for 3.6.3 ? :-S
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
