Hi,
The customers I support (the Requestors) will be using the At A
Glance screen rather than SelfService. I would like to create a saved
search that will display tickets requested by the currently logged in
user.
I know you can do Owner = '__CurrentUser__' in a search, but is there
an equivalent for Requestor?
I've tried Requestor = '__CurrentUser__', Requestor.id,
Requestor.Name, Requestor.RealName etc etc but none seem to work.
Can't see anything about this on the Wiki so thought I'd ask here.
Thanks in advance for any help!
------------------------------------------------------
Justin Hayes
Support Manager
[EMAIL PROTECTED]
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