Hi all We have problem with a single ticket: When opening the display view of that particular ticket, we get just an empty page that shows nothing than the white background.
The link seems to be ok, if we change the ID to another value, all other tickets are shown as expected. What I tried: - Logged in as root so see if it's a permission problem. Resulted in the same behaviour as outlined above. - Tried to search for the ticket: The ticket is found and shown in the list of found tickets. If you click the link to the ticket: the problem occurs. - Had a look into the database: The ticket exists and the last stuff that happened to this ticket was an incoming mail that changed the state of the ticket to "open". Any hint is really appreciated! Cheers, Mario _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
